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🗂️ What is IBM Enterprise Records (IER) and Why Should You Care?

In a world full of digital documents, emails, and endless file shares, managing and keeping track of what actually matters—your business records—is a major challenge. That’s where IBM Enterprise Records (IER) comes in. It’s not just a tool—it’s a whole strategy to help companies control how information is stored, secured, retained, and eventually disposed of. Think of it as a digital Marie Kondo for your data.

🧠 What Exactly Is a Record?

According to the US Federal Records Act, a record is any piece of information (regardless of format) that serves as evidence of your business’s operations and needs to be kept for a specific period.

So, not every document is a record—and not every record is a document. Confusing? A little. But here's the deal:

  • A document might just be a memo or an email you reference once.

  • A record has legal, operational, or historical value, and you must keep it safe, authentic, and retrievable until it’s legally okay to delete.

🛠️ Key Features of IBM Enterprise Records

  • 🔒 Supports both time- and event-based retention rules

  • 🧾 File plan structure to organize and enforce policy

  • 🚫 Legal holds for records involved in litigation

  • 🧮 Audit-ready processes

  • 🔁 Integrates with IBM FileNet Content Manager and others

  • 🧰 Manages physical records too (like paper contracts or CDs)

  • 👨‍⚖️ Certified for compliance (DoD 5015.02, GDPR, HIPAA, etc.)

🚀 Zero-Click Records Management – Yes, Really!

One of IER’s standout features is ZeroClick Records Declaration. It means users don’t have to do anything extra to declare a record—it happens automatically in the background, based on the content’s context. So your team can focus on work, not filing.

💼 Real-World Use Cases

IBM IER isn’t just theoretical—it’s making a real impact:

  • Insurance companies managing tens of millions of records

  • Pharma giants disposing of decades’ worth of paper

  • Banks like BBVA reducing risk and cost through smart retention

☁️ Available On-Prem & on IBM Cloud

Whether you want to run it in your own data center or prefer a fully managed cloud experience, IER has you covered. It’s available as a SaaS add-on for IBM Business Automation Content Services on Cloud, tightly integrated with the rest of IBM’s ECM ecosystem.

💸 Licensing Insight

There are two main licensing options:

  1. Full IER license – includes FileNet Content Manager

  2. IER Add-on – for those who already use FileNet or CM8

IBM recently dropped the price of the add-on license by 50%, making it way more accessible for existing IBM users.

🧩 Why It Matters

Managing records isn’t just good practice—it’s essential for:

  • ✅ Legal compliance

  • 🔐 Data security

  • 💸 Cost reduction

  • ⚖️ Litigation readiness

  • 📦 Reducing storage clutter

With regulations like GDPR, HIPAA, and SEC 17a-4, the risk of non-compliance is just too high to ignore.

🤝 Who’s This For?

Perfect for:

  • Records Managers

  • Legal and Compliance Officers

  • CIOs

  • IT Admins managing enterprise content

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