Job Description:
Production Support FileNet: All Products and Services Splunk Logging and Dynatrace URL Monitors
FileNet Upgrade: Install and Upgrade FileNet Products
FileNet Intakes / Development: Participate on the new requests and design sessions Configure the environment (Object store, doc class, properties) for the New requests Migrate the configurations from DEV to INT/PVS & PROD Participate in PVS testing
Other: Vendor relationship between Client and IBM Service owner for FileNet working with different infrastructure teams Linux , Middleware , Database, AD/LDAP, Storage
Production Support for FileNet: CEBIT, ECM Content Services and Content Navigator
FileNet Upgrade: Recompile, Deploy and Unit Test: CEBIT, ECM Content Services and Content Navigator
FileNet Intakes / Development: Lead new intake requests and design sessions Design FileNet Objects and Clients: CEBIT Design Documents and Configuration and Connect Direct Content Navigator Including Content Navigator Desktop Configuration, Search Templates, Plugins and Application Roles ECM Content Services Required extensions to existing operations Define Security/Global Groups Participate in PVS testing Coordinate Production Deployments
