Tungsten Automation - Kofax Dev/Admin

Tungsten Automation - Kofax Introduction

  • Tungsten Automation
  • Kofax
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TimMarshal

🔹Tungsten Automation 

1. Introduction

Tungsten Automation (formerly Kofax) is a global leader in intelligent automation software. The company rebranded in 2024 to reflect its vision of simplifying business processes with AI-driven automation.

Its solutions cover:

  • Document capture

  • Workflow orchestration

  • Robotic Process Automation (RPA)

  • PDF & print management

With these tools, Tungsten helps organizations handle information-heavy processes more efficiently.

2. Tungsten Capture Overview

Tungsten Capture (previously Kofax Capture) is one of the company’s flagship products. It is designed for high-volume document capture and processing—whether documents come via scanning, fax, email, or digital import.

👉 Once captured, data is validated and routed into core systems like ERP, CRM, or ECM platforms.

Key Features:

  • High-volume document ingestion

  • OCR (Optical Character Recognition) & classification

  • Centralized or distributed scanning

  • Seamless integration with downstream workflows & databases

3. Installation Essentials

Tungsten Capture can be deployed in two main modes:

🔹 Standalone Mode

  • Best for small organizations

  • Scanning, recognition, and export all handled on a single workstation

🔹 Client/Server Mode

  • Designed for enterprise-level setups

  • Supports distributed scanning at remote offices, with processing centralized

High-level Installation Steps:

  1. Verify system prerequisites (OS, database, .NET)

  2. Install Tungsten Capture server components

  3. Configure database connections

  4. Install client applications for scanning & validation

  5. For distributed setups → deploy Tungsten Capture Network (TCN) service

👉 Supports both wizard-based installation and silent command-line installation.

4. Upgrade Process

Upgrading Tungsten Capture requires careful planning.

  • Database Upgrade → Use the installation assistant to migrate Capture or TotalAgility DBs. Always back up first.

  • Certificates → If secure communication is enabled, export certificates (with private keys) and re-import them after upgrade.

  • Custom Components → Review compatibility of scripts, connectors, and workflows before upgrading.

5. Integration with IBM Datacap

One of the strong enterprise use cases is integrating Tungsten Automation with IBM Datacap. This is typically achieved through ControlSuite or AutoStore.

How the Workflow Looks:

  1. A document is scanned in Tungsten Capture

  2. Data passes through OCR & validation

  3. ControlSuite/AutoStore applies logic (barcodes, form recognition, enrichment, etc.)

  4. The processed output is routed into IBM Datacap workflows

  5. Datacap applies rules for indexing, approval, or distribution

👉 This integration ensures a smooth handoff from document intake → intelligent capture → ECM workflows.

6. Conclusion

Tungsten Automation continues to lead in enterprise automation solutions, and Tungsten Capture remains a core enabler.

  • Flexible deployment options (standalone & client/server)

  • Smooth upgrade paths

  • Strong integration with IBM Datacap & other business systems

This makes Tungsten Capture a preferred choice for organizations looking to modernize and streamline document handling.

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